Vancouver's Watermark on Kits Beach is pleased to announce the deployment of a wireless pay at the table solution from vendors Squirrel Systems
, Global Payments
. This solution integrates payment processing through the Ingenico i7780 wireless hand-held units on the Global Payments platform with the SquirrelOne point of sale system.
Clientele at Watermark on Kits Beach is largely younger people, who favor debit as a payment method over cash or credit cards. This customer trend makes the integration critical to Watermark. General manager, Randy Newburg reports that the integrated debit payment solution is simple to learn and use, reduces keystrokes and eliminates keying errors. "his solution saves us money,"says Newburg. "he integration between SquirrelOne and the Ingenico wireless hand-held unit eliminates any manual data entry and ensures that the correct amount is settled every time. It is error-proof!"
Excellent service standards and attention to guest security concerns are also a priority for Watermark. Guests can now settle transactions without losing sight of their card. "Our guests are very aware of the prevalence of debit and credit fraud and are relieved that they no longer have to surrender their cards," says Newburg. "This functionality enhances our service level in the dining room."