Unified Communications System Gives Hilton Beijing Staff, Guests Advanced Information Services

Thanks to the installation of a unified communications system, staff and guests at the Hilton Beijing can enjoy the benefits of having advanced information services at their fingertips. The Nortel system integrates the hotel's in-house phone system, front-desk management system and broadband Internet services to provide unified communications for its guests and staff, anywhere, anytime.

The new network simplifies personalized communications services for individuals or groups, providing amenities such as voicemail, wakeup calls and advanced information services that can be self-configured by guests from touch-screen IP phones in their rooms.

"With the Nortel unified communications solution, our guests will be able to use in-room Nortel color IP phones to access Beijing tourist information, weather, flight information, and other relevant information. The Nortel solution reinforces our hotel's reputation as a premier destination for visitors," says Mr. Vlad Reyes, general manager of Hilton Beijing.
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