Top POS Headlines from September: Tableside Tech and Security Top Operator POS Concerns

| October 07, 2013

In case you missed them the first time around, HT is recapping a few of the hot headlines that captured the hospitality community’s attention this past month. From the rapid growth of the mobile market to tableside technology rollouts, the point of sale landscape was full of activity throughout September.

New Loyalty Program Upgrade Allows Restaurants to Text Rewards
Granbury Restaurant Solutions (GRS) has announced upgrades to its SalesBuilder Restaurant Marketing System, a fully automated marketing and loyalty solution that integrates seamlessly with point-of-sale systems to make it easy for restaurant owners to track, communicate with and reward their customers via email and text message.

Bevintel Teams with IPC to Optimize Efficiency and Cost Savings in Inventory Management
Bevintel has optimized its efficiency and realized cost savings by utilizing the Linea Pro™ 4 from Infinite Peripherals, Inc. (IPC). The Linea Pro 4 adds a barcode scanner and a magnetic stripe reader to the Apple® iPod touch® or iPhone®, and works with custom software to create a mobile system for point-of-sale, inventory management, asset tracking, ID verification and lead tracking, among other capabilities.


NFC Handsets Aid in Mobile Payment Growth
Most smartphone manufacturers now have near-field communication (NFC)-enabled smartphones commercially available, making the technology the obvious choice for mobile payments and smartphone security, according to the latest report from Heavy Reading Insider, a subscription research service from Heavy Reading.

NFC Smartphones Underscore Growth in Mobile Payments examines the NFC mobile payments market, analyzing the most lucrative verticals for NFC mobile payments providers and discussing drivers and challenges in the industry. It includes a comparative analysis of solutions available, examines the geographic landscape of the market and details trends that will likely occur in the industry over the next 18-24 months.


Next-Gen POS: Taking Payment Tableside
Tableside ordering and payment technology is not new. With benefits like increased speed-of-service and faster table turns, as well as the security of a customer credit card never leaving the table, restaurant operators have long considered the technology a next-gen option. Despite the benefits, many full-service restaurants feared that customers would see the technology as getting in the way of a personalized service experience. Coupled with concerns over the high cost of enterprise solutions, adoption has been limited to boutique locations and independents. Now, it seems the tide is finally starting to turn.



Chili's Grill & Bar Innovates Guest Dining Experience with Tableside Tablets
Chili's® Grill & Bar has announced a partnership with Ziosk to bring tabletop tablets to all company-owned restaurants nationwide by the first half of 2014. With the primary purpose of enhancing the guest experience, the Ziosk 7-inch tablet will be displayed on each table in the restaurant, giving guests the ability to interactively peruse menu items and specials as well as order beverages and desserts whenever the craving strikes. Additionally, when not engaging with their server, guests can play games together, share their real-time feedback with the brand and pay the check right at the table the moment they choose.


SecureNet Payment Systems Launches Mobile PayOS App & Card Reader
SecureNet Payment Systems has announced the launch of Mobile PayOS, the latest in mobile payment technology empowering merchants of all sizes to turn any iOS mobile device into a secure mobile payment solution. Mobile PayOS enables business owners to quickly and easily accept payments and manage their business on-the-go. SecureNet’s mobile solution includes a free mobile application and fully encrypted card reader, available for mobile iOS devices today, and soon Android.


Mobile POS Market Grows to $2 Billion, Operators Contemplate Speed of Adoption
From the C-level on down, the buzz about mobile in retail has steadily increased ever since Apple began using mobile devices in their stores. The use of tablets (such as the iPad) is growing rapidly, with shipments increasing at a rate of 38% in 2013, according to Mobile POS: Hype to Reality, a study conducted in May 2013 from research firm IHL Group. According to the research findings, the Mobile POS market will surpass $2 billion in hardware/software sales in North America in 2013, and 28% of North American retailers plan to adopt Mobile POS in some form by the end of 2013. An even greater number (33%), however, do not plan to adopt Mobile POS at all within the next 3 years. The adoption rate is very dependent on the type of retailer and volume of transactions.

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