Sheraton Station Square, Pittsburgh's only premier downtown riverfront hotel, announces the deployment of a Colubris wireless network to launch innovative wireless point of sale (POS) applications and improved guest Internet access. Sheraton Station Square deployed the Colubris wireless solution through Guest-Tek, a supplier of broadband services to the hospitality industry.
Sheraton Station Square, part of Starwood Hotels and Resorts Worldwide, Inc., is a 400-room property that attracts both business and leisure travelers. The hotel was looking for opportunities to make food and beverage services more convenient for guests, while at the same time improving internal operational efficiencies.
Working with Guest-Tek, and leveraging Colubris' latest generation wireless networking equipment, Sheraton Station Square deployed a mobile POS application that allows guests to purchase food and beverages from any location in the hotel using a variety of payment options, including credit cards. To support such an application, Sheraton Station Square required a WLAN solution compliant with the Payment Card Industry Data Security Standard (PCI-DSS), and that incorporated strict security features, including robust encryption, authentication, and intrusion detection and prevention. Sheraton Station Square was impressed with the new Colubris Secure Traffic Tunneling feature, which provides the option to encrypt/decrypt selected communications streams in its central controller for security that meets PCI-DSS requirements. Support for strong IPSec or AES cryptography gives Colubris customers the flexibility to use a variety of mobile POS devices.
"Our Colubris WLAN has proven extremely cost-effective, dependable and flexible, which allows us to better serve our customers with the conveniences of guest access and POS transactions," says Tommy Knerr, area director of IT for Starwood Hotels and Resorts Worldwide, Inc. "Colubris' WLAN provides an impressive combination of the utmost in security functionality, including full PCI compliance, and top-notch performance. The Colubris WLAN is perfectly suited to our property's needs."
In addition to the mobile POS application, Sheraton Station Square also wanted to offer guests continuous wireless Internet access from all of its meeting rooms, including its grand ballroom, which features nearly 10,000 square feet of meeting space. With the Colubris solution in place, hotel guests are able to conveniently access the Internet to log on to their favorite Web sites or check business emails from almost anywhere in the hotel. The Colubris solution segregates guest traffic from internal hotel applications which allows Sheraton Station Square to fully reap the benefits of its WLAN by supporting a diverse set of users, applications and devices while maintaining high performance for all traffic traversing the network.