Personality Hotels has equipped its Hotel Diva and Hotel Union Square boutique properties in San Francisco with Mobile Key by OpenWays to expand on its strategy to offer an inventive urban experience with all the comforts of home. Mobile Key is now LIVE and enabling guests to optionally skip the traditional check-in process by opening their room doors using any of the 6.5 billion cell phones in the world — any make, any mobile network.
OpenWays is a global solutions provider of mobile-based access-management and security solutions. Mobile Key by OpenWays streamlines guests' access to their hotel rooms by using the principle of Crypto Acoustic Credential (CAC™) to deliver an encrypted and secure mobile key credential. From the moment a reservation is made, guests at the Hotel Diva and Hotel Union Square have the option to sign up for Mobile Key by OpenWays. The day of arrival, guests receive details of their room number on the Personality Hotels smartphone app or by SMS text message, as well as mobile offers and incentives from the hotel. This not only increases guest satisfaction, but it boosts onsite spending as well.
With the help of strategic partner RoamingAround, guests of Hotel Diva and Hotel Union Square are now experiencing boutique hospitality with a new mobile feel. Mobile Key drives the mobile hospitality strategy and brings even more 'personality' to properties, speaking volumes for brand differentiation, customer satisfaction and building positive onsite revenues.
In addition to hotels in the U.S., Mobile Key by OpenWays is deployed around the world, including Belgium, France, Australia, Hong Kong and Thailand.