The Regal Hotels Group,
which offers thousands of rooms in Hong Kong, has gained powerful and seamless two-way connectivity with hundreds of online travel agents (OTAs) around the world directly from its custom-built Miro PMS after deploying Room Distribution Exchange (RDX)
, SiteMinder’s new, direct connectivity platform.
RDX allows hotel groups such as Regal to build one connection from their custom built PMS or CRS to RDX and gain complete two-way access to the world’s leading booking sites. The move automates and streamlines online distribution for Regal Hotels and will save Regal staff hundreds of hours in manual reservations processing, with the group receiving thousands of bookings every day.
The six Hong Kong hotels that have partnered with SiteMinder are the 1171-room Regal Airport Hotel, 1138-room Regal Riverside Hotel, the 600-room Regal Kowloon Hotel, the 439-room Regal Oriental Hotel, the 482-room Regal Hong Kong Hotel and the boutique 99-room Regal iClub Hotel.