Radiant's Employee Theft Deterrent Application Tracks Scams at the POS

Radiant Systems, Inc. has launched Aloha Restaurant Guard, a powerful application within its Hosted Solutions suite that claims to help restaurant operators to better control operations and increase their profit by as much as five percent. The application analyzes point of sale (POS) data and transactions to identify common restaurant employee scams and fraudulent activities.

"We have seen clear benefits since implementing Aloha Restaurant Guard," says Lori Kittle, vice president of information technology for Landry's Restaurants, which operates more than 180 U.S. locations, including Rainforest Café, Saltgrass Steak House, Landry's Seafood House and The Chart House. "It gives us access to invaluable information that we never had before. We believe fraud and theft have been reduced not only by identifying specific instances, but more importantly by the environment of accountability created by this new knowledge of such identification."

Aloha Restaurant Guard is a hosted back office application that allows restaurant operators to gain visibility into potential theft that occurs in their restaurants. By monitoring all POS activities in real time, Aloha Restaurant Guard is able to generate reports that identify trends consistent with more than a dozen restaurant scams to help stop profit losses and minimize the effects of fraudulent behavior. In addition, Aloha Restaurant Guard increases the level of security in restaurants to deter theft and improve controls without any impact to the guest experience. Not only does the application use artificial intelligence to provide in-depth server summary reports that compile loss prevention and incident history, but the reports also give operators insight into their best and worst performing employees. Aloha Restaurant Guard has already been implemented in more than 3,000 quick service and table service restaurant locations.Õ

"Aloha Restaurant Guard has been the most impactful application to our operations that we have installed since Aloha POS," says Jim Nichols, owner of Nichols restaurant in Marina Del Rey, Calif. "We discovered that more than 40 percent of our employees were stealing, and in one instance with a single person, the overall theft equated to a loss of $10,000 per year.