Presto Cucina, a Vancouver-based fast casual Italian eatery, announces that it has entered into a pilot of Squirrel Systems' Home Delivery module with integration to Microsoft MapPoint, the newest version of Squirrel's CRM Delivery module.
"Our key objective when entering into the original pilot last summer was to make the take-out & delivery process as seamless to our guests as dining in," states Debbie Martin Del Campo, concept leader of Presto Cucina. "We have definitely achieved that goal and this next initiative allows us to raise the bar even more."
The integration with MapPoint automatically generates directions that print onto the restaurant guest check. "We canÃƒ.Ã.¬Ã..t always find drivers who are familiar with the area," says Chantal Juniper, general manager of the pilot location. "In the past, weÃƒ.Ã.¬Ã..ve had to find directions manually, either on-line or through city maps. This took a lot of time, tied up the office computer and took key restaurant personnel away from the front line while they were searching for directions."
The pilot store provides home delivery Thursday through Sunday. Presto Cucina will soon start rolling the MapPoint version into their other locations. The next store to implement the MapPoint integration has a much higher volume of home delivery and is located in a larger more complex area.
"This is what weÃƒ.Ã.¬Ã..ve been waiting for," says Del Campo. "Our key home delivery objective is to consistently deliver high quality service and food. Tools that make our drivers more efficient help us meet this goal."