Tarry Lodge Enoteca Pizzeria, based in Westport, Conn., and owned by B&B Hospitality Group has implemented a mobile POS solution from Infinite Peripherals, Inc. (IPC) which teamed with Digital Dining. In conjunction with DD Mobile Digital Dining software, Tarry Lodge uses 12 Infinite Peripherals Linea Pro 4 devices for the iPhone® 4 and iPod touch® 4th generation.
Created by famed chef Mario Batali and partners Joseph Bastianich, Andy Nusser and Nancy Selzer, Tarry Lodge offers signature hand-made pastas, exquisite fritti and pizzas cooked to order on the restaurant’s wood-fired grill. B&B Hospitality Group engaged Digital Dining and IPC before opening the Westport location because they wanted to include an exclusive mPOS system within their operations.
After implementing the mPOS system, Tarry Lodge saw impressive results, including:
· Faster service. From start to finish, servers are able to work their tables more quickly and efficiently. At the end of the meal, the server can close the check and process the card without leaving the table. This has increased table turnover by an impressive 15 minutes, resulting in a gain of 45 minutes per night.
· Increased revenues. With Infinite Peripherals Linea Pro devices and the Digital Dining DD Mobile software, servers have the luxury of taking partial orders. With the combined solution, servers can approach a table, send an order for drinks to the bar and continue talking about food specials without leaving the table. Servers do not need to leave the table to send orders to the bar or kitchen, minimizing trips back and forth to the table.
· Tighter security. Because credit cards can be processed in front of customers, they have greater comfort about their credit card information, as they never lose sight of their cards.
· Improved customer service. B&B Hospitality Group prides itself on delivering the best service and leaving customers with a memorable – and delicious – dining experience. With DD Mobile software and Linea Pros, servers are even more engaged and are able to deliver an even better customer experience.