ParTech, Inc.'s (PAR)
newly developed PAR EverServ QSR point-of-sale (POS) software has been successfully implemented at two significantly different quick service restaurant locations: a franchised burger joint and an independent coffee house.
ParTech launch partner S.L. Investments (CKE Franchisee) has implemented the enterprise-based SOA technology in its Carl's Jr. restaurant in Las Vegas, Nevada and plans to rollout the solution to 37 of its Carl's Jr. restaurants by the end of 2010. SIP Coffee House, a single unit operator of a European style coffee house in San Antonio, Texas, has also successfully deployed the EverServ QSR solution.
"The new PAR EverServ QSR POS system has significantly improved our speed of service," says Bill Thorson, director of IT, S.L. Investments. "The conversational ordering feature allows us to process orders much more quickly, and the ease by which we can integrate external ordering capability gave us powerful access to new features like line busting. We are impressed with both the robust customer service features of EverServ QSR and the strength of its enterprise management capabilities."
"The PAR POS system has dramatically improved the efficiency of our restaurant environment, resulting in an enhanced customer experience and improved control of our operation's profitability," says Lauren Stanley, Owner, SIP Coffee House. "As an owner operator, it is great to have the same caliber POS system that large organizations have at a price point that is reasonable for independent operators. We are very impressed with how quickly we implemented the system and how easy it was to train our staff."
Carl's Jr. Solution Profile
The Carl's Jr. POS solution features PAR EverServ QSR running on PAR EverServ 6000 terminals and is integrated with two other PAR EverServ modules: The PAR EverServ Operations Manager for real-time back-office operational information, and PAR EverServ Operations Reporting. The reporting module is a Web-based enterprise service that consolidates data from multiple restaurants to provide up-to-the-minute visibility of financials, sales analysis, marketing, inventory and workforce status.
The system is also integrated with QSR Automations'
ePic Kitchen Display Software. Investments also tapped ParTech to assist with the implementation and provide ongoing maintenance services for the Carl's Jr. restaurants that are deploying EverServ QSR. Carl's Jr. in Las Vegas went live with the PAR EverServ QSR system on July 18, 2010 and the implementation took less than two months (from the planning process to go-live).
SIP Coffee House Solution Profile
The SIP Coffee house POS solution features PAR EverServ QSR running on two terminals: PAR EverServ 6000 and 6000 LP (low profile). The system is integrated with QSR Automations' ePic Kitchen Display Software software to automate the order fulfillment process and eliminate the need to shout orders to the kitchen. PAR leveraged key channel partner Prism Data Systems
to assist with the implementation and provide ongoing maintenance services for SIP Coffee House. SIP Coffee House went live with the PAR EverServ QSR system on July 11, 2010 and the implementation took less than two months (from the planning process to go-live).