NoshList is expanding the use of its popular restaurant waitlist service to help businesses across all industries better manage their waitlists and reservations. To reflect the rapid growth in new business segments, NoshList has changed its name to Waitlist Me.
Waitlist Me brings a new level of waitlist customization and functionality to any business aiming to serve their customers more efficiently, and is now available across all platforms. More than 57 million customers have been served since its launch in 2012.
Beyond the business efficiencies people usually experience with Waitlist Me, the service is generating new industry-specific benefits. Highlighted on the Waitlist Me blog are examples of how the app is being used in areas such as child education, bowling, urgent care, and more.
The road to Waitlist Me was paved with a number of features and user experience improvements. It started with enhancements for customized notifications and waitlist views. Table management was made more flexible so customers could also be assigned to people or other resources. Later, more prioritization was put on features such as reservations and appointments that were essential to many businesses. Finally, the company invested more resources into making Waitlist Me cross-platform, so it would work on iPads, iPhones, Android tablets and phones, and even computers.
In addition to redesigned smart phone apps, Waitlist Me is launching with a few powerful new features. Premium users can now customize and enable feedback surveys to go out after customer visits. Customers can easily send quick numerical ratings back in text messages or take surveys to rate their experiences in more detail, leave comments, an even request a manager to contact them about their visit.
Waitlist Me is also announcing their partner API program along with their first major API integration with Enplug, a company that helps businesses better engage their customers with smart digital signage devices and software.