New Mobile App Connects Hotel Guests and Staff

| June 17, 2013

Handheld Hospitality has announced that At Your Service, a breakthrough guest information app will make its debut at the Hotel Information and Technology Conference (HITEC) in Minneapolis on June 25, 2013.

At Your Service will change the way independent hotels and chains engage their guests, mobilizing the guest experience at the touch of a finger.  Through the installation of At Your Service hotels will be able to communicate with guests throughout their stay.  Hotels can deliver push notifications and special offers to in-house guests to increase revenue per occupied room, provide relevant hotel and area information to guests on their mobile phone reducing staff time answering guest questions, and deliver up to the minute information to guests.

At Your Service provides easy guest download upon or pre-arrival and features a convenient A-Z directory, a daily “Things to Do” section, daily custom welcome letter and customizable special offers.  Hotels can send push notifications to guests at will or according to a preset schedule.  An easy to use CMS allows hotels to make instantaneous content changes.    

Guests can plan and reserve their own on- and off-site activities through the app, browse restaurant and room service menus, utilize the GPS tool to be directed to any area they select and bring them back to the hotel if they are lost.  Every element of the app can be shared on social media or emailed to a friend.

HandHeld Hospitality is dedicated to “making hotels smarter.”  At Your Service™, the first app being released by the company, is offered at a price that makes it affordable for hotels of any size. HandHeld Hospitality will be offering demonstration at HITEC Exhibit Booth 1736.
 

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