Agilysys, Inc., announces the beta site for Guest 360(TM), the company's next-generation property management solution. Guest 360, which was recognized as "Best New Technology" at HITEC 2007, is on schedule for beta testing in November 2008 with Hutton Hotel in Nashville, Tenn., a 250-room upscale property developed and managed by Amerimar Enterprises, Inc.
Guest 360 is an open database and cross-platform property management system that utilizes Services-Oriented Architecture (SOA) to provide a highly scaleable and flexible solution for hotels and resorts of all sizes as well as multi-property operations. SOA enables Guest 360 to be tailored to a hotel's business processes and allows for flexible integration with other software solutions. Features of Guest 360 include: an attributes-based, flexible inventory engine; an innovative offer and rating system; and Guest Hub, a centralized repository for guest profiles, including history, itineraries, interests and preferences. The result is a solution that provides a true 360 degree view of the guest.
Guest 360 was based on key functionality found in current Agilysys property management solutions, user recommendations, and industry trends, such as guest-oriented reservation management. The system's intuitive features move beyond traditional property management to assist in predicting guest preferences and make suggestions based on guest recognition designed to increase revenue and profitability.