Mobile-Optimized Online Group Management Tools Impact on Bottom Line

| April 09, 2012

NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software, has announced the formal launch of its Maestro Group Connection Suite of comprehensive mobile-optimized real-time online group management tools and services.  Maestro’s Group Connection suite gives operators the ability to enable meeting planners to manage multiple rooming lists for multiple events online to ensure accuracy and free hotel staff to focus attention on revenue-generating activities and guest service.
 
Group business is a significant part of most property’s revenue.  To help independent operators compete with brands and maximize this important segment, NORTHWIND developed the Maestro Group Connection Suite which leverages Maestro’s ResWave online booking engine to deliver new features for operators, meeting planners, and group guests. Maestro’s Group Connection Suite is fully-integrated with the Maestro Property Management System (PMS) to eliminate duplicate rooming list entries and streamline the group reservation process.  The efficient, integrated online Group Connection event management processes enhance services while giving event planners real-time remote access to:
 
24/7 Real-time Group Member Reservations
Group Rooming Lists
Custom Group/Event Landing Pages
Automatic Personalized Group Member eConfirmations and Updates
Group Up-sell of Amenities and Activities to increase revenue
Online RFP processing
 
Maestro’s ResWave Group Connection functionality gives meeting planners seamless visibility and control of their events, and offer operators fresh ways to drive incremental revenue.  The new system streamlines the interaction between meeting planners, group events, and attendees to ensure rooming lists are accurate and the planner has better information.  Custom group booking webpages are mobile-optimized so group members can book rooms or manage their reservation from their handheld for greater convenience. The system also automatically generates and sends group-member confirmations for new bookings and updates if a reservation changes.
 

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