Mellow Mushroom has long been known for awesome pizza, the Beer Club, as well as its “easy-going atmosphere and funky décor”, all providing a uniquely “mellow experience” for guests. The chain has implemented the Quickcue Guest Experience Platform, which includes among other features waitlist, text notification and table management.
Based in Atlanta, GA, Mellow Mushroom focuses on developing community-based relationships through local ownership, ensuring a quality customer experience and conveying the culture of the brand. Although each new Mellow location has a unique look and feel, displaying the local interests and characteristics of the community, every location stays true to brand vision, great customer service, and using fresh ingredients to create its amazing pizzas.
Quickcue helps build connections by providing front of the house operational tools, developed with the guest relationships in mind. Operationally, Quickcue’s platform helps restaurants manage their waitlist, reservations, guest paging with one-touch text notification, table management, along with servers and sections, while allowing restaurants to create guest profiles that help team members get to know guests and craft the perfect dining experience.