LodgeNet Interactive Corporation
has introduced a mobile application that combines guest entertainment, hotel services, and local area guide information, and puts it into the palm of travelers’ hands. The app will enable hoteliers to quickly, easily, and cost-effectively reach and communicate with guests through their mobile devices.
The patent-pending LodgeNet Mobile App will enable guests to control in-room TVs with the iPhone, iPad or Android. The app is available in more than 500,000 rooms, spanning multiple hotel brands in all 50 states and Canada. Hoteliers will be able to provide customized communications detailing their properties’ unique attributes, services and information.
LodgeNet is offering hoteliers the ability to brand and customize this app, centering on the “My Hotel” section of the application. A suite of services is available, allowing hotel partners to “speak in their own voice” by selecting among the following sample features/functionality:
Branding and Promotion: “My Hotel” section of the app can be modified with brand logos and property-specific images and promotional copy.
mCompendium: A real-time hotel and area overview can be produced and maintained digitally.
Folio Review and Mobile Check-Out: A simple and automated feature providing guests the ability to check-out remotely through the property management system.
In-Room Dining: From breakfast cards to full room service menu options, guests can use the interactive system to place orders.
Hotels manage the updating and publishing using the LodgeNet PowerPortal, a cloud-based content management tool. For hotels using LodgeNet’s new Envision interactive television system, this provides for full 4-screen control, publishing to both the iTV system and the mobile devices all at the same time.