Larkburger Boosts Loss Prevention Efforts with POS-Integrated Video 

| August 20, 2009

Larkburger, a Vail Valley based quick-gourmet burger establishment, is dedicated to keeping it natural and minimizing its environmental impact while maximizing gastronomic pleasure. Driven by an eco-friendly philosophy and health consciousness, Larkburger's restaurant, menu and daily operations are designed around an all-natural experience.

Similar to many restaurant operators today, Adam Baker, president and CEO, decided to implement a video solution to ensure the brand's promise and to aid in the company's loss prevention efforts. Larkburger originally deployed an integrated network video solution but Baker quickly realized that the system was not up to par. The video solution proved to be cumbersome to use and difficult to navigate when trying to find pertinent POS transactions. As a result, only a few individuals within the organization were actually using the system and only for major investigations. While not seeking a new video solution, the company agreed to an Envysion demonstration due to the frustrations that they were experiencing with their current provider. After the demo, Baker was sold.

Automatically track potentially fraudulent transactions
Envysion proposed Envysion Insight, a managed video as a service (MVaaS) solution designed to help customers drive loss prevention efforts to add material profitability to their bottom line. Envysion Insight enables customers to gain an in-depth look into transactional data by providing visual context behind every transaction. Envysion's enterprise-level exception based reports provide a strategic view of an organization's operations at both the store and above-store levels through transactional data that is aggregated over time and across multiple store locations. Integration with the POS enables Envysion to automatically track and notify customers of potentially fraudulent transactions such as voids, returns, discounts and coupons.

With a modest capital investment and minimal IT involvement Larkburger was able to:

  • Get the entire organization up to speed quickly through an intuitive web browser interface
  • Increase efficiency by eliminating tedious manual searching
  • Gain visual context behind each POS
  • Generate exception reports to highlight suspicious trends across stores
  • Receive alerts for potentially fraudulent transactions such as voids, returns, discounts and coupons
"Envysion's unique combination of user-friendly navigation and robust feature capabilities provides a powerful video solution that drives our loss prevention efforts. The ease with which I can view detailed point-of-sale transactions and associated video, allows me to quickly monitor my entire operations with just a few simple clicks of a mouse," says Baker.

Within 90 days of the instillation of Envysion Insight, Larkburger was able to reduce employee theft by $900.
 

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