In case you missed these headlines from October, here is a brief recap of some of the happenings in the point-of-sale landscape. Mobility still reigns in terms of adoption speed, but guest data and engagement are also emerging as necessary components in new POS roll-outs.
Tech Partnership Allows Seamless Payment Transactions for Hotels
Shift4 Corporation and SkyTouch Technology have announced an alliance that will pair Shift4’s enterprise payment solution DOLLARS ON THE NET® with SkyTouch’s cloud-based Hotel OS. SkyTouch Hotel OS includes a cloud-based property and rate management system that allows hoteliers to manage their properties from any device with a Web browser. The integration will leverage the power of Shift4’s Universal Transaction Gateway® (UTG®) to facilitate fast, reliable, and secure payments for SkyTouch Hotel OS users.
Dunn Bros Coffee Increase Sales and Speeds Checkouts with Mobile Pay App
Dunn Bros Coffee, a specialty coffee shop with more than 80 locally-owned shops, has announced the franchise-wide rollout of its mobile payments and loyalty app. With the Dunn Bros app, franchisees can better cater to the most important part of their business: their customers. Since Dunn Bros customers are always on the go, the app provides a faster, easier payment experience and includes a list of the closest shop locations and a menu that customers can easily access anywhere. To reward their most loyal customers, the app automatically unlocks $3 of credit to spend at Dunn Bros for every $50 customers spend. The app also offers customers the option to donate a portion of their loyalty rewards to a neighborhood food shelf, a reflection of the company's commitment to the local communities it serves. The Dunn Bros app is powered by LevelUp, a mobile payment and loyalty network.
Data Discovers that 74 Percent of Mobile Bookings are for Same-Day Check-in
Mobile devices have truly become an integral part of the travel experience. Since 2011, Hotels.com has had over 20 million downloads of its mobile hotel booking app, proving that millions of people are adapting to the mobile way of life, especially when it comes to booking a hotel room on-the-go.
First Data Acquires Perka and Expands Small Business Product Offerings
First Data Corporation announced the company has acquired Perka, provider of a smart loyalty program. Perka became a First Data subsidiary on Oct. 4, 2013, and continues to operate autonomously as an innovative entrepreneurial company led by its current management and product development team. Financial terms of the deal were not disclosed.
Orderman and Payworks to Build First Mobile Chip & PIN Solution for Ordering Terminals
Payworks, a provider of a mobile Point of Sale processing platform, has announced their partnership with Orderman, provider of technology solutions for the European hospitality industry, to build one of the first Chip & PIN solutions for mobile ordering terminals. Orderman integrates the payworks mPOS SDK into their ordering and billing systems, enabling their merchants to accept payments with low cost and pocket size Chip & PIN devices. The combined solution will be presented at IGEHO, one of the largest exhibitions for the hotel sector, taking place in Basel/Switzerland from 23rd to 27th of November 2013.
POS System Helps The Broadmoor Resort Deliver Five-Star Service with Robust Power
Agilysys and Toshiba Global Commerce Solutions enable a resort to offer transactions at a rapid pace, without sacrificing white glove personalization. With 700 rooms and a five-star restaurant, The Broadmoor utilizes the Agilysys InfoGenesis POS software solution running on Toshiba Global Commerce Solutions POS hardware to handle the property’s diverse POS operations, which range from golf course beverage carts and poolside service to casual and high-end dining.
RFID Tracking System Speeds Table Turns and Improves Guest Experience for Jason's Deli
Jason’s Deli was founded in 1976 and from the beginning had a commitment to delivering fresh food and premium, more natural ingredients. Jason’s Deli was the first major restaurant concept to ban artificial transfats in the U.S. and also the first to eliminate high fructose corn syrup. What they kept were exciting flavors, true freshness and real taste so everyone gets nutrient filled goodness for a great price. Customers have choices, including a gluten-free menu, vegetarian sandwiches, healthy kids’ meals or they can invent a sandwich via their “build your own” selections.
MGM Resorts International Simplifies Group Hotel Bookings with New Technology Integration
When attendees of the 25th Annual Virtuoso® Travel Week arrived in Las Vegas, the event's host hotel, Bellagio Resort & Casino, was more than ready. Having accommodated this annual event for the last 13 years, Bellagio has remained focused on enhancing the experience for Virtuoso's event planners and attendees. This year, Bellagio, along with its parent company, MGM Resorts International, worked diligently with Passkey and MICROS to launch a new technology solution that would significantly impact the efficiency with which the event housing was managed.
Heartland Payment Systems and Tabbedout Serve Up Integrated Mobile Payment Solution to Drive Consumer Engagement
Heartland Payment Systems one of the nation’s largest payment processors and a leading provider of merchant business solutions, and Tabbedout, the free mobile payment app that allows consumers to open, view and pay tabs with their phones, have announced a strategic partnership to deliver an integrated mobile payment solution designed specifically for restaurant and bar operators. This joint solution, which will be brought to market by Heartland’s national sales force of more than 800 relationship managers, eliminates the tedious process of serving physical checks to each patron and tab management while also enhancing the customer experience by enabling consumers to access their checks and securely check out on demand.
Payment Platform Turns Data Behind Payments into Actionable Insights
Swipely, the simple way for local merchants to accept payments, understand customers and grow revenue, announced it is now managing over $1 billion in annual sales for merchants across 29 states, just one year since entering the payments space.
Mobile POS Market Grows to $2 Billion, Operators Contemplate Speed of Adoption
From the C-level on down, the buzz about mobile in retail has steadily increased ever since Apple began using mobile devices in their stores. The use of tablets (such as the iPad) is growing rapidly, with shipments increasing at a rate of 38% in 2013, according to Mobile POS: Hype to Reality, a study conducted in May 2013 from research firm IHL Group.
Dickie Brennan's Newest Restaurant to Feature New Tableside Digital Payment
Dickie Brennan’s latest New Orleans restaurant, Tableau, will be the first live implementation of a new combined payment technology with Viableware and PayPal. Viableware has announced that PayPal payments will be accepted on the RAIL payment platform, a mobile payment device that enables full-service restaurants to securely accept various forms of payment at the table. The integration expands PayPal’s presence in the dining vertical and will enable the payment service on all RAIL devices expected to be implemented by more than 20 of the nation’s most recognizable full-service restaurant brands within the next year.