The security of customers’ personal information is a serious concern in the quick-service restaurant (QSR) industry, where the ability to accept credit and debit card payments is critical to business success. For QSR franchisees, payment card acceptance produces a significant percentage of total sales revenue. In addition, customers who pay by credit or debit tend to spend more than those who use cash.
CKE Restaurants Holdings, Inc. owns, operates and franchises some of the most popular QSR brands, including the Carl’s Jr.®, Hardee’s®, Green Burrito® and Red Burrito® restaurant brands. Recognizing the importance of its franchise stores’ security posture, CKE has signed an agreement with ControlScan to directly deliver independent, qualified payment security and PCI DSS compliance services to select stores within the company’s franchise system.
Atlanta-based ControlScan is recognized for its high-touch approach to helping small and mid-sized business owners and franchisees understand, navigate and complete their obligations of the Payment Card Industry Data Security Standard (PCI DSS). As part of its newly signed agreement with ControlScan, CKE will fund individual franchisee delivery of the ControlScan PCI 1-2-3 program.