Great Wolf Lodge in Sandusky, Ohio has teamed with Guest-tek for its IP-based technology solutions. The indoor waterpark resort installed the Guest-tek OneView Voice iACT Solution in each of its 271 guest suites and more than 30 administrative phones across the property.
The features on the new iACT Solution include Voice Mail, Call Accounting and Cold Redundancy, which reduces downtime in the event of a system failure due to an unforeseen event such as severe weather. A second processor is safely located on site to have the property back up and running in an emergency, limiting disruption of service.
The iACT Voice solution was added to Guest-tek’s OneView platform through the acquisition of TelNet and their INNaCloud Technologies (iACT).