When the Four Seasons Hotel Toronto
is unveiled as the brand's new flagship hotel on October 5, Intelity’s
ICE (Interactive Customer Experience) Touch guest self-service technology will be on iPads in every room.
Among the variety of amenities set to be featured, hotel management seeks to perfect and expand upon the impeccable level of service expected when staying at a Four Seasons property by providing guests the ability to make requests and order services with the touch of a finger. Powered by Intelity, in-room tablets will allow guests to order room service, adjust room controls, schedule spa appointments, and request wake-up calls, in addition to 30 other services. The ICE technology will also be available on guests’ personal smartphones and tablets via a free download.