Fairmont Hotel Macdonald Enjoys Effortless Process for Keycard Creation, Guestroom Allocation

5/12/2017
Fairmont Hotel Macdonald, an iconic four diamond luxury hotel located in the heart of downtown Edmonton, Alberta, recently found that its door locking system had become obsolete. During a search to replace the locking system, the hotel turned to ASSA ABLOY Hospitality to update the hotel’s security abilities with the VingCard Classic RFID door locks and Visionline locking solution. Fairmont Hotel Macdonald selected ASSA ABLOY Hospitality’s innovative locking solutions to enhance overall security for its guests, while blending with the property’s traditional dÉcor.
 
“Our staff knew that to keep up with industry trends while preserving the classic look of our guestrooms, we needed to install locking technologies that were not only innovative and secure, but also visually appealing,” said Alex Saenz, director of housekeeping at Fairmont Hotel Macdonald. “ASSA ABLOY Hospitality has been a trusted brand in the hotel security industry for years, and with that status in mind we knew its business goals tied in well with what we’re hoping to achieve with our hotel.”
 
The management team at Fairmont Hotel Macdonald chose to work with ASSA ABLOY Hospitality based on its ability to meet the hotel’s specific needs, including superior service and reliability. ASSA ABLOY Hospitality’s status as a corporate-approved vendor and its compatibility with the hotel’s soon-to-be installed communications system were also among the top reasons for the hotel’s decision.
 
Additionally, the installation of ASSA ABLOY Hospitality’s Visionline will work in tandem with the Classic RFID locks to allow hotel staff to see which guests have used their key to enter certain areas of the hotel and when. By enabling this capability, the hotel can now effectively monitor entry into certain sections and areas of the property. Any time a keycard is suspected of being stolen or used inappropriately, hotel staff can instantly deactivate that card from one central location to prevent any future unauthorized entry, further increasing the hotel’s security protocol.
 
“We have already noticed significant benefits since completing the installation,” adds Saenz. “The seamless integration between our property management system and Visionline creates a far more effortless process for keycard creation and guestroom allocation. We are also saving time on a number of regular tasks and processes, such as creating automatic set times for certain doors to open and resolving any issues guests may have with their keycards.”
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