Extended Stay Hotels will implement an IP-based data and voice network across the U.S. and Canada, under a new three-year, $13.8 million agreement with Verizon.
Extending its longstanding relationship with Extended Stay Hotels, one of America's leading lodging chains, Verizon Business is delivering next-generation communications services to support the company's North American operations, which comprise nearly 700 properties and more than 76,500 guest rooms.
The new network infrastructure will help Extended Stay better serve hundreds of thousands of guests per year and includes a corporate-wide IP-based voice and messaging system. It also provides the foundation for high-speed Internet service for guests - an important amenity expected by business travelers.
The hotel chain's newly converged network is built on Verizon Internet-Dedicated and IP Trunking services. The network features a consistent architecture that enables Extended Stay Hotels to deploy cost-effective, single-line connectivity for each hotel property while doubling bandwidth capacity and streamlining network management. It also links 12,000 employees with back-office operations, including the property management systems covering reservations and payment processing, as well as inbound and outbound calling and conferencing services.
"Verizon Business has helped us navigate the tricky waters of IP transformation," says Ira Greenfield, vice president of technology, Extended Stay Hotels. "We need our network to serve two sets of requirements - one for our corporate systems and the other for our guests. With Verizon Business, we identified a cost-effective approach that delivers on both fronts."