Expedia Report States U.K. Mobile Market Outpacing U.S.

| May 27, 2014

A new study from Expedia® Media Solutions, the advertising sales division of one of the world’s largest travel companies the Expedia group, provides an in-depth analysis of the mobile consumption patterns of U.K. consumers and reveals that the U.K. mobile market is outpacing that of the U.S. with regard to mobile access prevalence and smartphone penetration.
 
Commissioned by Expedia Media Solutions and conducted by comScore, the proprietary research shows that U.K. consumers, and especially travelers, are an active, mobile-savvy group interested in making purchases and conducting research on mobile platforms. According to the study, in the U.K., mobile now represents 30 percent of all internet usage including 18 percent from smartphones and 12 percent from tablets, demonstrating the vast and valuable mobile market. Through key U.K. to U.S. market comparisons, mobile usage trends, platform preferences and purchase triggers, the study provides valuable insights on reaching and influencing U.K. mobile users in meaningful ways.
 
The U.K. mobile market is rich with potential for those trying to reach and influence consumers, particularly travelers. The U.K. is currently outpacing the U.S. mobile market across usage, access rates and travel category penetration.
 
The study outlines:

  • Mobile represents 30 percent of all internet usage in the U.K., compared to 22 percent in the U.S.
  • Mobile access is growing rapidly in the U.K. as 57 percent of the population owns a smartphone, while smartphone ownership stands at 51 percent in the U.S.
  • In the U.K., online travel content reaches 69 percent of mobile devices, which is 11 percent higher than in the U.S.
  • When it comes to purchases, U.K. travelers are avid mobile shoppers, making them a prime demographic for marketers looking to tap into the vast potential of the U.K. mobile market. According to the study,
  • One in four U.K. travelers reported booking at least one component of their most recent trip on mobile
  • The incremental opportunity to reach mobile bookers is high, with twenty-three percent of all smartphone owners and 45 percent of all tablet owners likely to book travel using a mobile device within the next year
  • Those booking on mobile have the potential to become repeat customers, with seventy percent of smartphone bookers and 90 percent of tablet bookers willing to do so again in the next year
 
The study further highlights consumption and booking patterns across platforms, purchasing profiles, content types and device usage peaks to reveal additional ways marketers can optimize their reach and influence with the tech-savvy U.K. mobile travel audience.
 
Both phone and tablet usage for travel site visitation peaks at night between 8 p.m. and Midnight, while PC travel visitation peaks in the late afternoon between 4 p.m. and 8 p.m.
 
U.K. consumers booking hotels are more likely to conduct research on a mobile device, and are more likely to start this research without having decided on a destination
While travel app usage is roughly one-quarter that of mobile browser usage, it grew by 127 percent year-over-year, whereas mobile sites grew by just seven percent
 
Expedia.com recently launched a redesigned homepage featuring a fully responsive design and a simpler, more streamlined layout intended to meet the evolving needs of today’s increasingly mobile travelers. Specifically optimized for desktops and mobile devices to load pages nearly twice as fast as before, the home page provides the best user experience across all devices. Media partners are able to leverage this innovation so that they can optimize engagement with their mobile audiences.
 
View the full study and methodology here.

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