End-to-End Food Service Tech Improves Customer Experience and Boosts Sales

| May 23, 2014

Panasonic System Communications Company of North America  showcased its latest integrated technology solutions for restaurants at the National Restaurant Association (NRA) Show in Chicago, IL. Panasonic's easily scalable, end-to-end solutions were designed to enhance business efficiency and improve customer experiences, and incorporate a wide variety of Panasonic hardware including POS workstations, wireless drive-thru headsets, handheld tablets for line busting and mobile POS and digital signage.

Point-of-Sale Solutions
The company's exhibit will showcase Panasonic POS units, including the Panasonic Stingray Envo POS Workstation and Lite-Ray POS Workstation, which offer QSRs stationary solutions that are reliable and cost-efficient with virtually unlimited mounting options. POS systems equipped with analytics software can scan data to track orders, make menu changes, monitor inventory, reorder supplies and flag purchases of interest.

Digital Signage Solutions
Additionally, Panasonic digital menu boards, easier and quicker to maintain than their static counterparts, bring a bright and durable solution that allow for real-time remote updating and add to a restaurant's overall ambiance.

Drive-Thru Solutions
It's common knowledge that drive-thrus make up a majority of sales for QSRs. For this reason, it's crucial that drive-thrus are optimized to ensure efficiencies and a high level of customer service. Panasonic drive-thru solutions, including Panasonic Toughpad tablets for line busting, Attune II drive thru communication systems and outdoor digital menu boards such as the fully-rugged TH-LFX60U LCD display, will demonstrate how operators can effectively reduce order errors and improve the customer experience, thus encouraging repeat business and helping to maximize sales.

Security Solutions
Safety of employees and customers is a top priority for any restaurant. Panasonic will demonstrate how surveillance solutions can reduce accidents, prevent fraudulent lawsuits and also provide marketing analytics. At the show, Panasonic will demonstrate how QSRs can utilize i-PRO SmartHD™ security cameras with facial recognition and matching technologies to analyze visual information, such as relative age and gender, and throughput the data to strategically placed digital displays to target customers with customized messaging. Additionally, with these IP-based cameras, managers can monitor surveillance feeds from virtually anywhere with an internet connection via a Toughpad® tablet.

Kitchen Solutions
Panasonic will also showcase its industry-leading line of commercial appliances including a new commercial vacuum series, rice cookers, steamers and microwave ovens, all boasting an array of features that make food preparation fast, easy and efficient. Built with Inverter technology, these microwaves ensure food will be cooked evenly and quickly while maintaining nutrient content.

comments powered by Disqus

ht events

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum