announced major advancements to ElevenOS, the hospitality industry’s only above property guest Internet platform that helps hotels maximize Internet revenue and deliver a compelling guest experience.
ElevenOS delivers a new framework for advanced bandwidth management including package tiering, in-session upgrades, sharing across multiple guest devices and easy provisioning and prioritization for groups and conferences. These new features allow hotels to address the dual challenge of meeting guests’ growing demand for more bandwidth and their resistance to paying for basic Wi-Fi access.
Flexible Internet management functionality within ElevenOS allows hotels to provide guests with free or low-cost basic Internet for all or just loyalty guests, with options to select higher speed plans, during sign-up or within their session. Moreover, the new conference management tools allow hotel staff to sell Internet to groups and conferences with tailored offerings such as bandwidth caps and guarantees, concurrent user limits and more.
The ElevenOS content management features have been transformed into an online engagement platform where non-technical hotel staff can create and edit splash pages and other online content to better engage their guests and conference groups while maintaining brand standards. This platform provides hoteliers a way to connect with guests throughout their stay, as they spend more and more time online. With easy to use in place editing, non-technical hotel staff can easily create and continually update splash pages with relevant content. Hotel banquet staff can just as easily create special landing pages customized for groups and conferences. Templates and digital asset libraries allow hotels to deliver highly sophisticated, content rich portals that exceed guests increasingly sophisticated technology expectations.