The Eglinton Arms Hotel, located in the historic village of Eaglesham, is the first hotel in Scotland to select SoftBrands' Medallion property management system (PMS) with a two-way interface to the Best Western GB LYNX reservation system.
The Eglinton Arms has applied for Best Western membership so the two-way interface was key when choosing a software provider. SoftBrands is one of only three providers selected by Best Western GB to offer PMS solutions containing the two-way interface to the Best Western GB membership. SoftBrands is the first company to implement this two-way interface. Although there are more than 20 properties in Scotland using other SoftBrands solutions without the Best Western GB two-way interface, the Eglinton Arms will be the first hotel in Scotland to benefit from the efficiencies that the two-way interface provides. This interface allows automatic delivery of data with real time updates between the Medallion PMS and the Best Western LYNX reservation system, saving countless hours of manual labor while providing the opportunity to increase occupancy and revPAR.
"We are in the process of renovating the hotel and wanted to upgrade our systems after refurbishing the property. We have applied for Best Western GB membership at The Eglinton Arms Hotel so a PMS with a proven interface into their reservation system was very important. SoftBrands has a strong presence within the Best Western GB community and a well respected reputation in Scotland." says Trevor Paterson, managing director for the Eglinton Arms Hotel.