Oliver Companies operates 13 properties under multiple flags from Florida to Wisconsin. While its hotels include Hilton, Carlson, and IHG brands, plus independents, its management focus is on two, often competing goals, customer satisfaction and bottom line profitability.
Aptech Profitvue, Webvue automatically collect data across widely scattered properties
Oliver Companies’ properties are widely scattered across the US and each is a separate entity. Gathering property performance data and providing GMs with input on daily financial analysis is a top priority. As Oliver added hotels, the manual processes became increasingly difficult and the company automated with Aptech’s Profitvue enterprise back office accounting and Webvue data gathering solutions. This streamlined processes and put audit information in GMs' hands in a far more timely fashion.
Business intelligence reports give Oliver Companies’ property managers daily operating metrics for better decisions. The BI reports help GMs manage with a more ‘timely pencil’ because they get their data quickly.
Oliver Companies’ automated processes are yielding benefits on many levels. On the front end, the speed, accuracy, and efficiency of data collection are big advantages of the business intelligence platform. On the back end, the flexibility of data analysis is great.