Crowne Plaza located in Glen Ellyn, Ill., an InterContinental Hotels Group property, is using Roomlinx to provide the new property with interactive in-room media, entertainment and business solutions, coupled with wired and wireless high-speed Internet access. The property is owned and managed by Skokie, Ill.-based F & F Realty Ltd.
"We are thrilled to introduce the new Crowne Plaza Glen Ellyn-Lombard to the greater Chicago community and even more excited to introduce Roomlinx to our guests," says Eli Finestone, F & F Realty, Ltd., Director of e-Commerce. "Today's travelers, especially those visiting this affluent Chicago suburb, want more than just traditional on-demand movies for in-room entertainment. They want the same type of theatre experience they have at home and they expect instant/high-speed access to online information. That's exactly what Roomlinx provides and more.
For a flat fee, guests can enjoy unlimited content in the privacy of their guestrooms, including a one-click link to hotel services, HD movies, international and U.S. WebTV, music, local news updates, business productivity tools, high-speed Internet access, and games all through our new 32-inch flat-screen HDTVs. It's not a one-time movie buy.
"It's a complete entertainment package that provides an eCommerce opportunity for the hotel, an exceptional in-room amenity to guests, and a great way to eliminate in-room collateral printing costs. It's hospitality at its finest, and it's just one of many ways in which F & F Realty has brought new life to this property," says Finestone.
"We surveyed our competition in the market, and no other hotel can touch the high-tech services and in-room entertainment offering provided at the Crowne Plaza Glen Ellyn-Lombard," says Finestone. "With Roomlinx, we know we are delivering an exceptional guest experience. The excitement on our guests' faces at check-in, when we inform them there is an interactive entertainment console in their rooms, says it all."