Comcast Offers Hotels a Cloud-based Complete Managed Voice Solution

| September 27, 2013

Comcast Business has announced that its Business VoiceEdge™. Com solution is now available to hospitality customers. It will be offered as part of the Comcast Business Hospitality suite. A cloud-based, hosted PBX service, Hospitality VoiceEdge provides hotel/motel properties of any size with a complete managed voice solution for their back offices, allowing hoteliers to focus on their businesses instead of business communications.
 
Hospitality VoiceEdge allows hoteliers to optimize their voice solutions within the hotel to maximize productivity and efficiency, while reducing expenses. Available across 39 states and the District of Columbia, Hospitality VoiceEdge is supported over Comcast’s fully managed IP network.
 
With Hospitality VoiceEdge, Comcast delivers unlimited nationwide calling, state-of-the-art phones at no additional charge, HD audio and advanced UC features, including: 

  • Mobility: Supports the mobility of hotel staff within a single property and across multiple properties. This is particularly beneficial for “anytime, anywhere” staff that are always on-the-move, such as maintenance, facilities and housekeeping personnel.
  • Interconnectivity: Many hotel properties are on standalone voice systems. Hospitality VoiceEdge links multiple dispersed properties and phones on one voice network.
  • Simplicity and Flexibility: Easy to manage communications services and settings across multiple properties enables hoteliers to add/move/change properties quickly.
  • Reliability: Automatic re-routing of incoming calls in the case of a power outage or disaster ensures that mission critical systems like reservation lines are not susceptible to outages.
  • Scalability: Hotel properties can scale their voice services as their business grows. Hospitality VoiceEdge allows hoteliers to buy the exact number of seats needed for today, and then easily add users in the future as needed.
  • Cost Savings: Over 50% of typical business voice traffic is internal. With Hospitality VoiceEdge, all internal calls are free and on-network, and moves, adds, changes and other configurations for back-office communications do not require costly on-site fees

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