Ed Mitchell's Que in Durham, N.C. deployed restaurant employee scheduling software ShiftZen for its opening. Opening a brand new restaurant can be challenging and Ed Mitchell's Que was look for an restaurant employee scheduling system that was more than a one trick pony. General Manager Randy Gussin found comfort in ShiftZen in that he found a online scheduling system that allowed him build a schedule with ease, communicate with staff and compute labor costs.
ShiftZen has made scheduling easier for Ed Mitchell’s. ShiftZen has total hours for the week for each employee, so that Ed Mitchell’s can avoid scheduling overtime. Now Ed Mitchell’s managers can approve shift-swaps to ensure a week of smooth service.