Posted Date: 8/3/2011
Are Printed Menus Destined to Fall by the Wayside?
The hospitality industry’s love affair with tablets continues, as the past few months have ushered in a bevy of applications that are making printed menus obsolete for many. The latest generation of tablet solutions allows customers to quickly browse food and beverage offerings and read reviews, while operators are able to update menus to reflect daily specials and promotions. The most robust of offerings feature real-time inventory management system integration to help operators keep tabs on food stock, and the ability for guests to order and pay for meals.
For instance, Aptito’s digital menu software also comes with games for kids, streaming news for parents and social media sharing. AccuBar’s interactive wine menu allows users to search by wine type, varietal, winery, region, price, ratings and other criteria, while the company’s barcode-enabled beverage management system keeps the wine list updated across all these platforms and excludes out-of-stock items. eTab, which debuted its self-service solution at NRA 2011, allows patrons to order and pay at their table through a digital menu interface on a portable touch-screen computer, wirelessly connecting each table to the restaurant’s wait staff and existing point-of-sale system. And for its part, Micros just debuted its mymenu app which integrates guest loyalty programs with the user interface and ordering process.
Victoria Gastro Pub in Columbia, Maryland is currently using the Micros solution to allow customers to search its entire “Libations” Menu, a constantly changing inventory of more than 400 beer and wine selections. “I want Victoria to be the predominant educator of libations in the Baltimore/Washington area,” says owner Randy Marriner. “Micros mymenu provides us an elegant platform to accomplish this goal and engages our customers with a technology that complements our hospitality without replacing it. I look forward to implementing more of the features of mymenu, such as table-side ordering.”
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The Ultimate Protection for Retail Systems
1/12/2012
Hospitality and retail are the #1 and #2 industries victimized by breach, according to the 2011 Verizon Data Breach Investigations Report. In today's world, you need to safeguard your sensitive customer data and protect your corporate reputation with a proactive approach that stops targeted attacks and eliminates tampering and malware. Download this case study to see how one major retail chain took these steps and at the same time reduced the number of technologies required to meet PCI compliance.
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2012 New Tech Showcase
2/14/2012
HT's annual supplement covers the latest technologies for hotels and restaurants. New in 2012 are POS-integrated tablets, guest engagement solutions, cloud-based back office reporting, property management, and more.
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Successful Hotels in 2020: Five Must-Have Characteristics 12/16/2010 11:00:00 AM (EST)
Moderator: >>Abby Lorden, Editor-in-Chief, Hospitality Technology
Panelists: >>John Bollen, VP of IT Strategy and Business Engagement, MGM Mirage/CityCenter >>Rohit Talwar, CEO, Fast Future Research >>Stephen Puente, Manager of Business Development, Amadeus Americas
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