3,700+ Arby's Locations Select Drive-thru Timing Solution

Arby's Restaurant Group (ARG) selects HyperActive Technologies to provide its QTimer Drive-Thru Measurement Solution as the preferred drive-thru speed-of-service timer for its more than 3700 restaurants. Arby's will use QTimer exclusively in all of its 1,000+ company-owned restaurants. The agreement will enable all Arby's Restaurants to leverage the power of HyperActive's industry-leading solution to manage and enhance their customers' total drive-thru experience.

QTimer, with its real-time POS integration, delivers actionable information to crew members, managers and above-store management. HyperActive's "Enterprise Reporting Portal," not only measures drive-thru times in individual restaurants, but aggregates information across user-definable groups up to and including results for the entire organization. The system also has user-definable "export" and "subscription" features, which enable chains to configure and send reports and "feeds" in a variety of formats on a scheduled basis to anyone in the organization via email or their own preferred management communications media.

"We looked at a variety of solutions and concluded that HyperActive's QTimer will be an important component for drive-thru speed for Arby's," says Don Zimmerman, CIO for Arby's. "The information we'll now have by store, area, district, region, and chain gives us an advantage as we work to better manage our drive-thru operations on behalf of our customers."