Keyless entry empowers guests to further customize their travel experience from their smartphone.
Pending the pilot completion, the company additionally plans to integrate rGuest Stay with rGuest Pay to deploy a seamless PMS and payment gateway solution that will offer secure EMV.
Newly opened Hyatt Place Jermuk features RFID locks, Elsafe electronic safes, PolarBar minibars and Vision System Software.
As it celebrates the signing of its 1,000th customer in under two years, Toast's depth of functionality, ease of use, new business insight, and platform approach is praised by three restaurateurs.
Rich DiStefano, senior director web and mobile product management for Hilton Worldwide, offers three tips for rolling out an effective and impactful digital strategy.
As technology has evolved – including how guests want to pay as well as how businesses want to operate – options have emerged to help restaurants run truly next-generation businesses. Cloud-based POS is a part of this progression.
Light-based beaming solution enables POS laser scanners to read barcode-based data on Android smartphones for true retail mobile wallets, meaning payment apps can now carry loyalty cards, membership cards, gift cards, tickets, vouchers and coupons.
Guaranteed to increase table turnover and guest satisfaction, the app’s pre-ordering feature allows guests to order food while waiting for a table, then receive the food quickly upon being seated.
In addition to preparation for the October 1st liability shift, a major benefit of the solution is the conversion of the POS system to a “Payment Unaware” state, which can reduce the compliance burden restaurants face on a recurring basis, and potentially lower ongoing costs.
A customer can buy a gift card in the store and use it online, order food online and pick up at the store, and earn loyalty points regardless of where the purchase is made.