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Omni Carves out Innovative Luxury Niche with Technology

10/8/2010
In taking home J.D. Power and Associates' top honors in guest satisfaction in 2010, the 45-unit Omni Hotels & Resorts is solidifying its place as a leader in the upscale pack. Richard Tudgay, Omni's VP of technology, reveals how technology has helped the hotel chain make a name for itself in this competitive segment, and even carve out its own unique niche: "innovative luxury."

Self Service in Up-scale

10/8/2010
Omni's approach to self-service check-ins is a great example of how self-service can migrate into environments that demand "high-touch," and also reminds us that self-service continues to expand.

What's Driving 2011 Event Mgmt Trends?

9/29/2010
Increasingly tech-savvy and eco-conscious clients will drive continued change in meetings and events management in the year ahead, according to Publicis Meetings USA.
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