The Franchise Factor

Since its founding in 1953, Sonic, America's Drive-In has believed in the franchisee system, with a motto that "owners make better operators." Now, more than 50 years later Sonic is in the midst of a re-franchising initiative, partnering with its franchise base to foster innovation and expansion in a tough economic climate. HT talks to Sonic's VP of brand technology Brad Sheriff and franchisee Angela Owen about the communication strategies, technology solutions and partnership best practices that are creating opportunities for the entire Sonic community.

Speeding up the Drive-Thru

The drive-thru is truly at the heart of quick service restaurant sales and the need for speed and accuracy is first and foremost. Operators discuss how the latest timers, digital signage tools and more are speeding up their drive-thru operations.

Noodles & Company Receives POS Support from Above

In support of its overall business strategy to leverage hosted applications, Noodles & Company, operator of more than 210 corporate and franchise locations, taps above store POS reporting to boost security and streamline operations.

In-Room Innovations

Hoteliers from across the market, ranging from economy to luxury brands, discuss the in-room innovations that are creating truly 'smart' guestrooms: IP-based guestroom controls, next-gen media solutions, bandwidth-building devices, and more.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum