For CityCenter's 4,004-room ARIA Resort & Casino and Mandarin Oriental hotel, the opportunity to implement the most cutting-edge in-room technologies is paying off through the generation of guest loyalty and cost savings.
Cloud computing has been a buzz word for the past year or more, but what does it really mean to the hospitality industry? HT reveals how operators are leveraging it keep costs down, drive loyalty and become more agile in executing business strategies.
In an exclusive interview with HT, Chipotle Mexican Grill's director of IT, Frank Daidone, and executive director of IT & training, Joel Chrisman, share the story behind their company's migration from outsourced to in-house tech support, along with some of the significant wins that have resulted from its internal structure.
Although only time will tell how successful the iPad will be in penetrating the consumer market, hospitality organizations such as InterContinental Hotels & Resorts are already lining up to ensure their place in the iPad frenzy.
A panel of restaurant operators shares their thoughts on the benefits and challenges of using open source software, as well as whether or not they think this technology has the potential to grab a share of the restaurant POS market.
Advanced Wi-Fi technology will help the Mandarin Oriental Hotel Group to deliver a wide range of converged services over a single network in hotels throughout Europe and Asia.
Faster, more manageable data backup operations help the Hard Rock Hotel & Casino to maintain high-end guest services during major property expansion.
The app complements IHG's worldwide strategy which includes its enhanced mobile websites that provide customers with the functionality to find and book hotel rooms, check rates and view or cancel reservations for all seven of its brands.
The new anti-virus service from SecureConnect offers customers a managed solution that protects computer systems from viruses that can disrupt their network, delete data or expose businesses to hackers and thieves.
Hilton Worldwide guests will have the ability to print wirelessly from their BlackBerry smartphones at 1,300 hotels worldwide within the company's portfolio of brands.