The Hilton Anaheim hotel is able to streamline its guest service operations, eliminate inefficiencies and raise guest satisfaction scores in the Guest Services department by 10 points with the help of GoConcierge.
Strategically aligned green initiatives can foster more than environmental efficiencies if sustained for the long run. Learn which three green practices are guaranteed to slash hospitality bottom lines from the team at Garden Fresh Restaurant Corp.
The Lion & Rose British Restaurant and Pubs are using a RFID-based beverage tracker from Caption in an effort to curb lost profits at the tap.
Freeman's purchase of AVT follows its corporate strategy of continuing to invest long-term in the face-to-face industry where there is opportunity for growth.
FS/TEC 2009, held February 4-7, offers attendees a glimpse at some of the newest technology releases for the foodservice market. Couldn't make it to the convention? Hospitality Technology offers this round-up of some of biggest announcements that you missed from the show.
Multiple brands including Residence Inn, Holiday Inn and more are set to deploy the LodgeNet/Ruckus high speed Internet access solution to provide improved WiFi quality, speed and security.
In an effort to build guest loyalty in its four distinct business locations, Magnolia Hotels sought for an advertising solution that would allow management to create targeted, but unobtrusive campaigns. The selection of a networked messaging system is allowing management to do just that.
Over the last decade, the movement towards ecologically sound tourism has swept across the globe with implementation practices that are as diverse as the different geographies that embrace them. In part two of this four part global Ernst & Young study, researchers explore green practices across Asia and India.
Over the last decade, the movement towards ecologically sound tourism has swept across the globe with implementation practices that are as diverse as the different geographies that embrace them. In part one of this four part global Ernst & Young study, researchers explore green practices in the United States and the Middle East.
Guest Direct's CDOPS 2.0 is a customizable support system that accurately captures information about the guest and the individual support problem to create comprehensive reports about each property.