Six Destination Hotel & Resorts properties across the U.S. are using a web-based system guest service operations system GoConcierge to adds efficiency to multiple departments.
The Tides Inn, through a partnership with Hospitality eBusiness Strategies, launches a redesigned website and comprehensive direct online distribution strategy.
The Sheraton Atlanta Hotel becomes one of the first properties in the nation to implement real-time audio recordings of guest feedback via in-room phones.
Taco Bell franchisee, Lockwood-McKinnon Taco Ventures, expands their agreement with the JobApp Network to utilize its employee hiring solution across 20 restaurant locations.
Situated in the Allegheny Mountain at White Sulphur Springs, West Virginia sits the Greenbrier Resort. Facing the need to update lagging technological services, the Greenbrier decided on a major upgrade starting with the deployment of an in-building wireless solution to eliminate cellular coverage gaps. A year later, their system is flawless.
The Royal Resorts Group is now able to support high-speed wi-fi, video security and POS systems resort-wide through the recent installation of WLAN gear from BelAir Networks.
Fairmont Hotels & Resorts launch an enhanced version of its award-winning website. New features include mobile device compatibility, destination itineraries, 360 degree virtual tours and more.
The Red Hawk Casino, which opens December 2008, will utilize a casino floor network of 2,000 Sentinel III full color in-game displays flexibility to create and deploy customizable, downloadable media directly to gaming machines on the floor.
For any operator who manages multiple properties, maintaining distributed applications, user files and operating systems has always been a challenge. By implementing a virtual desktop infrastructure, operators can not only reduce the amount of time it takes to upload applications to multiple remote computers, but allow staff to store and access files safely from anywhere.
The new interactive touchscreen media network of 10,000 bars and nightclubs allows consumers to review on-premise drink recommendations by spirit category, browse music playlists and more.