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Mandarin Oriental, Boston Delivers Superior Cell Coverage

6/10/2009
Flawless cellular coverage drives personalized guest request fulfillment at the Mandarin Oriental, Boston. Learn how the management team is able to guarantee superior guest service, while providing its guests with strong cell phone reception.

Weighing WiFi in Restaurants

6/10/2009
Is WiFi, whether it is free or with a fee, a determinant in customer retention? A University of Delaware study reveals how WiFi impacts guest loyalty in the restaurant environment.

Trends Reveal Consumer Demand to Drive Self-Service in Hospitality

6/9/2009
Each year, HT surveys its subscribers and a sample of U.S. consumers to discover their experiences with, and attitudes toward, self-service. The findings for the 2009 Self-Service Technology Study point to a public that's increasingly ready to use self-service devices, as well as a host of next-gen solutions that focus on consumers' own personal devices.

Elsafe Releases Latest In-Room Safe Offering

6/8/2009
The latest guestroom safe from Elsafe, the Infinity II, includes a number of key features such as anti-tamper and anti-cloning technology, UL-certification, RFID/NFC and more.

Coffee Bean & Tea Leaf Drives Sales with Free WiFi Offering

6/4/2009
With the rise in consumers' desire to be online 24/7, management for the Coffee Bean & Tea Leaf thought that it was time to offer free WiFi connectivity in their stores to create local buzz and to keep store lobbies full during non-peak periods. Learn how this decision has led to an increase in consumer spending and the technology partners that are making it so.

Self Service: The Next Generation

6/1/2009
The findings for Hospitality Technology's 2009 Self-Service Technology Study are in, and the results point to a growing consumer demand for self-service technology and a plethora of next-generation solutions that harness personal devices.
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