In its annual round-up of new property management system technology, HT checks in with the vendor community to discover their latest releases and development plans. Web functionality, mobile applications and upgraded CRM modules are just some of the latest offerings.
Customer demand for instant mobile access, coupled with the increased penetration of smartphone use in the United States is helping to drive hospitality's investment in mobile applications.
In an exclusive Q&A, Robert Webb, CIO for Hilton Worldwide, shares how outsourcing certain elements of Hilton's IT infrastructure, while simultaneously reinvesting internally in other areas, is strengthening the company's global operations, generating substantial savings, and empowering growth across the Hilton portfolio.
Shifting consumer expectations, a brightening economy, and a bevy of up-and-coming applications are kicking once stalled hospitality self-service initiatives back into gear. Read about these trends and more in Hospitality Technology's annual Self-Service Technology Study.
By using Mocapay's mobile suite, merchants are able to launch mobile payments and deliver promotional offers before, during and after encounters with guests, allowing for ongoing engagement with their customers.
The new iPhone app, which will make its debut at HITEC 2010, provides general managers with immediate access to actionable business insights delivered by Alloso's Portfolio One system.
In addition to guest amenities, the InnerWireless distributed antenna system delivers safety communications and guarantees that the two-way radios of police/fire/rescue personnel will work flawlessly inside the 67-acre metropolis.
In choosing VISIONLINE by VingCard and Signature RFID door locks, the 446-room property will be able to centralize the reprogramming of individual locks, the cancellation of guest and staff keycards, and more.
SALTO Systems will be exhibiting and demonstrating its latest innovations in hotel security technology including a brand new RFID lock, the AElement.
Implementing more comprehensive PCI services, McAlister's will increase initiatives during the second half of the year to communicate the importance of compliance.