NETWORKING

POS Software Upgrades & Updates

9/8/2008
Hospitality Technology recaps the newest POS software technology releases and upgrades for 2008. Flexibility and function top operators' POS wish lists, from mobile and conversational ordering to labor management applications.

Eat, Drink and Play Games

9/8/2008
The Los Angeles based uWink knows how to create a truly unique dining atmosphere that marries social game play with meal time. Touch screen terminals at every table not only route food and drink orders directly to the kitchen, but offer more than 70 games to delight and entertain guests. In this exclusive interview, uWink CEO Nolan Bushnell (also founder of Chuck E. Cheese and Atari Corp.) sits down with his son and uWink's CTO Brent Bushnell, and together the two spill all the family secrets behind this next-generation dining concept.

Flat Screen TVs: On the Edge of Change

9/8/2008
Upgrading in-room televisions to flat screens is more than just a logic step for hoteliers. Viewed as a brand requirement and a method for upping the appeal of guestroom aesthetics, operators share their plans and thoughts on flat screen enhancements.

At-Home Work Force

9/8/2008
Any hotel executive will tell you that a happy team results in happy guests. Thanks to advancements in technology, hotels now have the ability to deploy work-at-home alternatives that not only attract quality employees but also reduce costs and customer dissatisfaction. Learn the tips and reasons to start a work-at-home program from the team at Hilton Hotels.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference