Networked RFID door locking system eliminates card demagnetization, reduces maintenance costs, and delivers limitless guest service opportunities for Las Vegas' CityCenter.
The Starbucks Digital Newtork is designed to connect, inform and entertain customers by offering a selection of hand-picked premium content.
GoMo Promo utilizes Microsoft TAGS and the Inmar Onix platform to enable in-the-moment mobile couponing for in-store and in-advertisement incentive programs.
The complimentary app offers travelers the ability to book, modify, and cancel "real-time" reservations, browse detailed Mandarin Oriental hotel information, explore destination guides and much more.
CipherOptics will work with the Council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards.
Maggiano's hopes to engage customers by testing location-based marketing and mobile wallet technologies in select locations.
The home of the San Diego Chargers will utilize a mobility solution from Versatile Systems and Motorola to reduce response times related to incidents requiring security and medical assistance.
The French country cafe may have increased its to-go and catering sales by leveraging a solution that integrates online, mobile, phone-in and Facebook ordering channels, but that's not the only benefit that they are experiencing.
Omni's approach to self-service check-ins is a great example of how self-service can migrate into environments that demand "high-touch," and also reminds us that self-service continues to expand.
In taking home J.D. Power and Associates' top honors in guest satisfaction in 2010, the 45-unit Omni Hotels & Resorts is solidifying its place as a leader in the upscale pack. Richard Tudgay, Omni's VP of technology, reveals how technology has helped the hotel chain make a name for itself in this competitive segment, and even carve out its own unique niche: "innovative luxury."