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Are the Self-Service Tides Finally Changing?

8/10/2010
HT's annual Self-Service Technology Study reveals that strengthening consumer expectations and a brightening economy are helping to kick hospitality self-service initiatives back into gear.

Making the Grade

8/10/2010
A consumer satisfaction survey conducted by the University of Delaware reveals the top attributes meeting guests' expectations, and the areas that are in need of improvement.

Outsmart Hospitality Hackers

8/10/2010
From tableside and self-service solutions to password protection and data encryption technologies, HT rounds up the latest solutions that will help operators to combat hospitality hackers. Plus, learn the 15 most common ways that hackers infiltrate information technology systems.

Web Res Overhaul Required

8/10/2010
Surges in mobile websites and smartphone apps are introducing the need for hotels to change up their reservations channel strategies Joie de Vivre Hotels' chief revenue officer explains.

Digital Media Showcase: July/August 2010

8/10/2010
Covering digital signage, mobile self-service technology and more, this annual supplement helps hospitality operators to not only better understand this burgeoning market, but also make purchasing decisions that are the best fit for their environments and business.

Calif. Coffee Shops Pull the Plug on Wi-Fi Freeloaders

8/9/2010
In an effort to discourage Wi-Fi freeloaders who are a drain on their bottom lines, a number of California-based coffee shops are flipping their Wi-Fi switches permanently to the off position, writes Jessica Guynn of the Los Angeles Times.
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Removing Friction from EMV

4/29/2016
HT talks to industry experts to present step-by-step guidance for hotels and restaurants making the switch to EMV.