MOBILITY

Radiant Systems Strengthens European Presence

7/8/2008
Radiant Systems' acquisition of the Austria based wireless handheld ordering devise manufacturer, Orderman GmbH, is expected to become the global headquarters for mobile solutions.

Capital Cruises Launches Multi-Lingual GPS Audio Tours

7/1/2008
Capital Cruises enhances sightseeing experiences through their use of a GPS guided audio tour from AudioConexus. Available in six languages, the audio tour removes language barriers for foreign language travelers in Ottawa, Canada.

Hampshire Hotels & Resorts Reinvent Guest Experiences

6/30/2008
Through their partnership with Alcatel-Lucent, Hampshire Hotels and Resorts are improving guest experiences by leveraging an IP converged network. Guests can now receive increased access to entertainment and service options.

Motel 6 Announces Major Nationwide Wi-Fi Installations

6/30/2008
Accor, owners and operators of Motel 6 and Studio 6, announce the nationwide installation of Wi-Fi services in over 800 locations through an AT&T partnership. This follows the recent installation of Teledex's ExpressNet solution in an additional 520 properties.

U.S. Taj Hotels Select HSIA Provider

6/17/2008
At HITEC, Taj Hotels Resorts and Palaces announced the selection of Wayport as the preferred high-speed Internet access provider for their three U.S. locations. Wi-Fi service will be available in guest rooms, meeting rooms, and hotel common areas.

Payment Decadence: Pay-at-Table Tech Takes Hold

6/10/2008
Tableside POS peripherals are gaining popularity in the United States for their fast service, increased table turnovers, and improved customer security. HT reviews the technological advancements on the market.

What's Now in High Speed Internet

6/10/2008
High speed internet access is becoming a necessary amenity for any hotel. Get the scoop on the five HSIA innovations that you need now.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference