Omni Carves out Innovative Luxury Niche with Technology

In taking home J.D. Power and Associates' top honors in guest satisfaction in 2010, the 45-unit Omni Hotels & Resorts is solidifying its place as a leader in the upscale pack. Richard Tudgay, Omni's VP of technology, reveals how technology has helped the hotel chain make a name for itself in this competitive segment, and even carve out its own unique niche: "innovative luxury."

The End of Credit Card Dominance?

Will U.S. customers embrace the chance to make purchases with a swipe of their smartphones? A recent article from the Wharton School of the University of Pennsylvania brings the future of mobile payment into the spotlight.

FTC Testifies on Data Security Legislation

The Federal Trade Commission told a Senate Subcommittee that it supports proposed legislation that would require companies to use reasonable data security policies and procedures, and require those companies to notify consumers when there is a security breach.

Foursquare Spills Over into Digital Signage

A new widget enables businesses to recognize and reward Foursquare users in real-time by showing custom Foursquare content on digital displays inside their venues.

Holiday Inn Express Finds Cure to Tech Integration Headache

For many hoteliers, getting up to speed technologically means buying hardware and software from multiple vendors and then hoping that it all connects and stays functional. The Holiday Inn Express and Suites Camp Creek in Atlanta, GA is trying a different approach.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum