The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why.
In the hotel industry, technology is often a brand differentiator and can greatly impact guest satisfaction and the likelihood for return visits. Learn which seven guestroom technologies were ranked the highest among guests from the University of Delaware's 2009 Hotel Guest Technology Study
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.
The new rugged design of Meraki's next-generation three-radio 802.11n device provides robust wireless connectivity across large areas quickly and cost effectively.
As wireless Internet access becomes a must-have feature for mid-level and upscale hotels this new trend has left many operators asking: What are the best practices to ensure wireless success? HT delivers tips for getting the most out of access points, site surveys and more.
Multiple brands including Residence Inn, Holiday Inn and more are set to deploy the LodgeNet/Ruckus high speed Internet access solution to provide improved WiFi quality, speed and security.
Torex Loyalty allows retailers to create personalized offers for customers sent via text message, Bluetooth and email.
The Mandarin Oriental is known for their technology differentiators among hotel operators, specifically when it comes to giving guests the in-room technology that they demand. Get the scoop on what the Mandarin Orientals' flagship New York City location did to ensure integrated VoIP, high-definition content, and voice over WiFi.
The MOBVIS project allows users to create hyperlinked cell phone photos of street surrounding to provide them with interactive tourism and GPS capabilities.
HT's editorial staff combed through 2008's articles to bring you our picks for the top ten headlines that are too important to be missed. You might not have read them the first time around, so here's your chance to catch up. From tops interviews with Dunkin' Donuts, InterContinental Hotels Group, and Fuddruckers executives, to insights into property management and point of sale execution strategies, these are the articles that are too important to miss in 2008.