MOBILITY

Mandarin Oriental New York Secures Cost Effective In-Room Solutions

1/8/2009
The Mandarin Oriental is known for their technology differentiators among hotel operators, specifically when it comes to giving guests the in-room technology that they demand. Get the scoop on what the Mandarin Orientals' flagship New York City location did to ensure integrated VoIP, high-definition content, and voice over WiFi.

Top IT Headlines You Missed in 2008

12/30/2008
HT's editorial staff combed through 2008's articles to bring you our picks for the top ten headlines that are too important to be missed. You might not have read them the first time around, so here's your chance to catch up. From tops interviews with Dunkin' Donuts, InterContinental Hotels Group, and Fuddruckers executives, to insights into property management and point of sale execution strategies, these are the articles that are too important to miss in 2008.

Trapeze Networks Acquires Newbury Networks

12/17/2008
The acquisition of Newbury Networks will enable Trapeze to deliver a broader set of WLAN products to growing market segments worldwide and to integrate best-of-breed location capabilities into its products.

A Well-Connected Workforce

12/10/2008
Hotels fight the battle against workforce miscommunication with six system trends that are efficient and undetectable by guests. Text massaging, Blackberry-type devices and WiFi connectivity top the list.

Payment Processing Update

12/10/2008
The latest releases in payment technology show continued focus on wireless and contactless solutions that promote payment security and efficiency. Cell phone enabled applications and wireless credit card readers are just some of the solutions on the market.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference