Many bartenders and servers never fully realize the damage that a free drink can do to a restaurant's bottom line. Learn how the B.B. King's Restaurant and Blues Club in Memphis takes control over lost liquor profits with its beverage auditing system.
The December 2009 opening of the 67-acre CityCenter metropolis is expected to deliver the most technologically-advanced guest rooms anywhere in the U.S. From solutions that foster personal automation to its next-generation networking capabilities, Scot Campbell, senior vice president and CIO for MGM Mirage, takes us inside the guest room technology of the industry's most-watch project.
Providing guests with consistent and robust wireless internet is a must these days for hotel operators. Give guests the technology that they want while tapping into the environmentalism segment with the addition of solar WiFi solutions.
Created to give Choice Hotels guests an easy-to-navigate mobile method of searching for and making reservations at Choice brand hotels worldwide, the Choice Hotels iPhone application is free for all consumers.
Powered by Acuity Mobile, The City in the Pocket product line from CTM Media enables the direct marketing of mobile content from businesses to tourists.
The 11th Annual Restaurant Technology Study offers readers a historical glimpse of technology data so that they can easily track the trends within this segment. Learn how operators rank point-of-sale functions, peripherals, PCI DSS compliance, and more in 2009.
Whether it is hardwired or wi-fi, all hotel guest Internet networks can be subject to malicious attacks by outside users. A recent report from the Cornell Center for Hospitality tests the security of 147 hotels and explains why virtual local area networks (VLANs) are operators' most secure line of defense.
In an effort to deliver seamless wifi connectivity throughout the entire facility, management for the Hyatt Regency Newport selected a managed wifi solution from BelAir Networks.
Talk to anyone who has ever pursued a fully converged IP network and they will reveal that this complicated process requires more footwork then many hoteliers are prepared to handle. HT reveals the five most important questions that all operators should ask prior to installation.
The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why.