MOBILITY

Study Reveals Impact of Economy on Restaurant Tech Buying Trends

3/19/2009
The 11th Annual Restaurant Technology Study offers readers a historical glimpse of technology data so that they can easily track the trends within this segment. Learn how operators rank point-of-sale functions, peripherals, PCI DSS compliance, and more in 2009.

Hotels: How Safe is Your Guest Internet Network?

3/17/2009
Whether it is hardwired or wi-fi, all hotel guest Internet networks can be subject to malicious attacks by outside users. A recent report from the Cornell Center for Hospitality tests the security of 147 hotels and explains why virtual local area networks (VLANs) are operators' most secure line of defense.

IP Convergence Success

3/3/2009
Talk to anyone who has ever pursued a fully converged IP network and they will reveal that this complicated process requires more footwork then many hoteliers are prepared to handle. HT reveals the five most important questions that all operators should ask prior to installation.

Loyalty 2.0 with Wendy's/Arby's CIO

3/3/2009
The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why. 

top 7 guest trends

3/3/2009
In the hotel industry, technology is often a brand differentiator and can greatly impact guest satisfaction and the likelihood for return visits. Learn which seven guestroom technologies were ranked the highest among guests from the University of Delaware's 2009 Hotel Guest Technology Study

M Resort Spa Casino Opens in Vegas

3/2/2009
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.

Wireless Networking Done Right

2/11/2009
As wireless Internet access becomes a must-have feature for mid-level and upscale hotels this new trend has left many operators asking: What are the best practices to ensure wireless success? HT delivers tips for getting the most out of access points, site surveys and more.

131 Hotels Deploy Next Gen Wireless LAN Technology

2/6/2009
Multiple brands including Residence Inn, Holiday Inn and more are set to deploy the LodgeNet/Ruckus high speed Internet access solution to provide improved WiFi quality, speed and security.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference