A consumer satisfaction survey conducted by the University of Delaware reveals the top attributes meeting guests' expectations, and the areas that are in need of improvement.
In an effort to discourage Wi-Fi freeloaders who are a drain on their bottom lines, a number of California-based coffee shops are flipping their Wi-Fi switches permanently to the off position, writes Jessica Guynn of the Los Angeles Times.
Hilton Worldwide will offer complementary HSIA to all Gold and Diamond HHonors members for its 3,600 hotels worldwide this September.
The network monitoring solution sends immediate notifications as issues develop, providing the opportunity to quickly resolve problems and minimize the impact on clientele.
This marks the company's fourth time as the top hotel in the segment as the brand first earned the highest ranking in 2000 and also took top honors in 2005 and 2006.
The Westin Boston Waterfront's director of information technology retells the process that his hotel went through to provide its guests with unparalleled wireless service. Learn the inside story on their virtualized wireless LAN deployment.
Motorola's AP 6511 uses in-wall CAT5/6 cabling, so Wi-Fi coverage can be extended without the need to pull cables or drill holes, greatly reducing time, planning and labor costs required to provide ubiquitous wireless access.
Wireless tableside ordering system stands up to Dublin Airport's 'busiest day ever' after Icelandic volcano eruption.
As hackers continue to take advantage of unsuspecting restaurant operators, the need for security measures and PCI compliance becomes ever more important. Smoothie King's IT business solutions analyst, Russell Dardenne, offers three data security strategies.
The survey, which asked road warriors about mobile and social application preferences and usage, found that access to these tools is an integral part of time management on the road.