On July 1, Starbucks will turn on one-click, free Wi-Fi through AT&T in all U.S. company operated stores. Building on that, Starbucks plans for a new online customer experience called the Starbucks Digital Network which will debut later this fall.
By using Mocapay's mobile suite, merchants are able to launch mobile payments and deliver promotional offers before, during and after encounters with guests, allowing for ongoing engagement with their customers.
Implementing more comprehensive PCI services, McAlister's will increase initiatives during the second half of the year to communicate the importance of compliance.
Facebook and Twitter may be the social networking tools of choice today, but there's a new category of tools poised to make an impact on hospitality: geo-social networking. Find out which tools are driving this trend and how they can help you to win customer loyalty.
A continuing surge in mobile Internet usage, coupled with the growing penetration of integrated GPS receivers, will see location-based local search and information services used by nearly 1.5 billion mobile users by 2014.
Advanced Wi-Fi technology will help the Mandarin Oriental Hotel Group to deliver a wide range of converged services over a single network in hotels throughout Europe and Asia.
Hotel and restaurant operators are increasingly turning to digital signage as a way to communicate with their customers on everything from property events to menu items. Learn how to best manage the flow of content so that the right messages get delivered to the right customers, at the most opportune time.
For Tabe Foods' fleet of mobile catering trucks, a cash-only payment system presented several drawbacks for business, including difficulty in monitoring sales, preventing theft and more. Learn about the mobile POS and payment engine that is helping to drive profitability for this San Diego staple.
First Data and Hypercom have teamed-up on a number of fronts to fight credit card fraud; plans include the integration of the HyperSafe Remote Key System as an added layer of protection for First Data users and more.
Mobile handheld devices equipped with the hotel SalesPro automated sales solution from hotel SystemsPro is helping Buffalo Lodging's sales team to cross-sell between brands, pull up essential client information and more.