The POS has become a central hub for sales, employee training and tracking, loyalty, guest data and much more. With all those components, deciding upon a POS vendor and strategy are major talking points for restaurant insiders. HT asked a panel of execs to identify important trends and best practices, as well as share what they are looking for in next-generation POS systems. Their responses shed some light on where the industry is – or should be – heading in terms of future-proofing the POS.
Chipotle iPhone adds features including gift card acceptance, nutritional info and special menu options.
Tablet transactions are a main driver of growth and a new app for Hotwire helps users more easily secure hotel deals.
Dunkin' Donuts has selected Epsilon to enable multi-channel communications to engage customers.
Princess Cruises has deployed the Guest Evolution Platform on Royal Princess ship.
Multi-tenanted brand app launched at HITEC 2013 as iRiS takes customer engagement to new level.
At HITEC 2013, Runtriz introduced its latest innovations enabling hotels to engage guests in new ways.
Agreement provides for LevelUp to Integrate via Cloud Connect to NCR restaurant POS Systems.
Alaric has launched the myPinPad product that offers EMV-level security and enables processing of mag-strip or chip cards.
Using social media to drive business is no longer a new concept, but when it's used to generate buzz for a brand that hasn't even broken ground yet, that is truly forward-thinking. HT talks to Daniel Kim, founder of Red Mango USA, about how he envisioned a bold new future for frozen yogurt, not only through product development but by creating a digital culture that would appeal to the unique and devoted customers the company was cultivating through social media channels and loyalty programs.