In this annual study, HT reveals the latest technology trends that are influencing the food service industry as a whole. The report covers a comprehensive range of topics including: budgets, business health and metrics; investment strategies; top IT department challenges; mobile and social initiatives and plans; POS; payment security and more. The survey's findings show how the industry as a whole is under pressure to enhance the customer experience on the front-end, while still increasing efficiency in the back-of-house.
MasterCard and Prime Research launch first social media study tracking voice of consumer.
Industry experts to discuss the future of payments at the 2013 MURTEC.
A new merchant education tool is aimed at driving demand for secure mobile payment acceptance options.
With Bring Your Own Device (BYOD) emerging as an option for mobile workplaces, the hospitality space today is facing a rash of security risks. VP of technology for Stout Street Hospitality, Jeffrey Stephen Parker, offers some best practices for operators looking to implement a BYOD policy.
HT's Editorial Advisory Board, comprised of hospitality executives from a diverse mix of industry segments, offers their insights into what challenges and opportunities are emerging in technology for 2013.
ABI Research reveals that 45 million Windows Phone and 20 million BlackBerry 10 smartphones in active use at year-end; enough to keep developers interested.
IT Industry Outlook report from CompTIA reveals that cloud, big data and mobility are top of tech wish lists, but are countered by economic concerns.
New integrated application allows small to mid-sized businesses to sign-up for website, shopping cart and payment acceptance all at once.
ZMail allows travelers to receive a pass containing hotel reservation information which is stored in Apple's Passbook; when in close proximity to the hotel, it automatically pops up on the iPhone lock screen for instant retrieval.