MOBILITY

Google Wallet Security Flaw Reveals PINs

2/17/2012
A recent report stating that Google Wallet's digital security system can be breached with an app that reveals PINs has stirred up concerns about the technology's overall security.

Stop Profit Loss at the Bar

2/14/2012
The latest tap monitoring and mobile payment options help restaurants reduce loss at the tap, and can actually improve customer relationships. But, one question may be on the minds of guests and workers alike,"Will the new technology interfere with the restaurant's atmosphere?"
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference