Using social media to drive business is no longer a new concept, but when it's used to generate buzz for a brand that hasn't even broken ground yet, that is truly forward-thinking. HT talks to Daniel Kim, founder of Red Mango USA, about how he envisioned a bold new future for frozen yogurt, not only through product development but by creating a digital culture that would appeal to the unique and devoted customers the company was cultivating through social media channels and loyalty programs.
Harris CapRock completes fleet installation for Royal Caribbean Cruises Ltd., significantly improving voice, video and data services.
With Bittel's UNO Media series, hotels are offering a full line of integrated in-room equipment options designed to drive loyalty, increase satisfaction, and establish brand differentiation.
The national mobile payments and merchant services partnership brings revolutionary payments solution to merchants and consumers across the country.
After adding the Roam Boost in-building cellular solution, the 330-room hotel Holiday Inn & Suites Atlanta Airport has improved its cellular service to guests, removing dead spots and improving call clarity and data coverage.
The mobile-enabled lock solution with combined support for Crypto Acoustic Credential (CAC), pure NFC and RFID platforms helps to future proof locking systems.
For some small and mid-sized operators, marketing their association with an up-and-coming mobile payment brand lends a cool factor and helps them attract new customers. That means the IT and finance folks seeking to build a roadmap for payment must invite marketing to the table, with the goal of building a comprehensive, integrated approach that solves each group's goals. As cloud competes with NFC and EMV looms, these 10 self-assessment questions will help create a mobile payment strategy.
In this annual study, HT reveals the latest technology trends that are influencing the food service industry as a whole. The report covers a comprehensive range of topics including: budgets, business health and metrics; investment strategies; top IT department challenges; mobile and social initiatives and plans; POS; payment security and more. The survey's findings show how the industry as a whole is under pressure to enhance the customer experience on the front-end, while still increasing efficiency in the back-of-house.
MasterCard and Prime Research launch first social media study tracking voice of consumer.
Industry experts to discuss the future of payments at the 2013 MURTEC.